New OPERATING HOURS:  MON, TUES, THURS, FRI.  9:30 to 2:30  . SAT by Appointment only.  This allows us to make local door step deliveries.  You can always leave a message on our answerphone. 

KSP Mobility, Fengate Drove, Brandon. IP27 0PW.  01842 811321

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Did you know that 90% of the items and services we provide for our customers are available free of VAT? Self certifying is all that is required, no doctors notes needed!
You can even buy on behalf of someone else VAT free as long as they are the main user of the item. Many ailments qualify you to not pay the VAT.
Just to list a few: registered disabled, arthritis, diabetes, heart disease, asthma, angina, dementia etc etc.
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Mobility scooters are allowed on the road in the UK if they meet certain requirements. These conditions are defined by the Driver and Vehicle Licensing Agency (DVLA).

  • A road legal mobility scooter is referred to by the DVLA as a ‘Class 3 invalid carriage’. Capabilities of a class 3 scooter are characterised as follows;
    • A maximum device speed of 6.4kph (4mph) off the road.
    • Capable of up to 12.8kph (8mph) on the road.
    • 150kg (330pounds) maximum weight without the operator.
    • Width not exceeding 0.85metres (33inches).
    • An effective braking system.
    • Front and rear lights as well as reflectors.
    • Indicators which are also capable of operating as hazard warning signals.
    • An audible horn.
    • A rear view mirror.
    • An amber flashing light if the operator wishes to use the vehicle on a dual carriageway.
  • A scooter with the above faculties must be registered with the DVLA;
    • A tax disc is required and must be displayed. Complete a V55/4 form for new vehicle, or V55/5 for a used vehicle. These forms can be obtained from the DVLA.
    • Registration is free of charge.
    • Note that you can't license your class 3 invalid carriage online or at a Post Office. Completed forms must be sent by post to DVLA, Swansea, SA99 1BE. You will ned to include evidence of the vehicle's age.
  • There is no driving test for using a mobility scooter on the road however you must follow the Highway Code. This includes following standard driving procedure including;Generally you should try and use your scooter on the pavement where at all possible.
    • Observing road signs and traffic lights.
    • Using the scooter's lights, directional indicators and horn when required.
    • Taking other road users and pedestrians into consideration when manoeuvring.
  • When operating the vehicle on footpaths and pedestrian areas, follow the rules that other pavement users follow.
    • Pedestrians have priority in all circumstances. Bear in mind that some pedestrians may not see or hear you. Be particularly vigilant of those with sight/hearing impairments, elderly or disabled people. They may not be aware you are there and therefore may not move out of your way.
  • A ‘class 3 invalid carriage’ is prohibited from travelling in the following;
    • Bus lanes
    • ‘Cycle only’ lanes.
    • Motorways.
    • Dual carriageways with a speed limit of over 80kph (50mph).
  • All normal parking restrictions apply to mobility scooters and powered wheelchairs.The vehicle should be in roadworthy condition and regularly serviced and maintained.
    • The vehicle should not be left unattended in a pedestrian area or on a footpath if it gets in the way of other pedestrians, including wheelchair users and people with prams or pushchairs.
  • Insurance, whilst not required by law, is highly recommended.
  • You should be able to read a car's number plate from a distance of 12.3metres (40feet).
    • You must check regularly that you can still do this.
    • If you require spectacles to do so, these must be worn when operating the vehicle.
    • Note that if you have a collision and poor eyesight is part of the cause you may be liable to pay compensation.
  • Requirements for using a mobility scooter are as follows;
    • You are aged 14 years or over.
    • You have difficulty walking because of injury, physical impairment or a medical condition.
    • Those demonstrating the vehicle before sale, training an impaired user or taking the device to or from maintenance or repair are also allowed to use them.
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  • We always put the safety of our customers first. This is why we offer a range of services and products to help users drive safely and remain in control. 

    High visibility accessories
    We offer an extensive range of low cost, high-visibility accessories that will make other road users more aware of you and your scooter. These products include high-vis snap-wraps , flashing LED arm and leg bands , gilets and stickers . Made in bright, light reflecting materials these accessories are quick to put on and ideal for greater visibility especially during winter months or the early evening. Many of our scooters include high intensity LED headlights and indicators, however these fluorescent additions are a really useful addition for increased visibility.

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  • Keep it clean
    It is always worth regularly cleaning your scooter to improve safety.

    By removing dirt from your lights you are far more visible to other road users. If your scooter has mirrors it is best to polish these so you have clear visibility to the rear.
    Washing with soapy water (not with a jet wash) can help protect wheels and suspension. Tyres that are not covered in mud will provide greater range, a smoother ride and ensure braking is more responsive. It is also a good idea to clean your seat and vacuum the floor-well so durability is maximized.

    Even though our scooters are engineered with quality, durable components, cleaning bodywork, wheel arches and the undercarriage where possible can reduce the minimal risk of corrosion. Tyres that are not covered in mud will provide greater range, a smoother ride and ensure braking is still responsive when needed. Use of a jet wash can be appropriate around wheels and suspension however parts that contain intricate electrical circuits, such as the tiller and battery box, are better cleaned with a cloth. It is also a good idea to clean the seat with an appropriate leather spray and vacuum the floor well so durability is maximized.

    Take care of your batteries
    How do I get the most life out of my new batteries?
    To maximise the life of your batteries, it is best to complete a full charge for the first 1015 times that you use your scooter. This simply means however far you travel, do not just top-up for a short while, but complete the full charge cycle every time. Your batteries will not work at their best until this process has been carried out and will prolong power and performance. You will find the distance your scooter can travel will gradually increase over its first few weeks as your batteries reach optimum efficiency.

    When is it best to charge my batteries?
    After 10-15 cycles have been completed, a normal charging routine can be adopted

    • Depending on the capacity of the batteries, the charge time can vary up to a maximum of 16 hours
    • The charger will automatically shut down when the batteries are fully charged, so you do not have to worry about switching it off. This is ideal for overnight charging.
    • Whenever possible try to avoid interrupting a charge cycle. It is always best to complete a full charge cycle as excessive short term charging is detrimental to battery life.
    • For the very best results and to maximise battery life, charge fully before and after use.
    • Please refer to charger indicator lights for battery status.

    How do I store and maintain my batteries?

    • If your scooter will not be used for a while or is being stored, make sure the batteries are fully charged first.
    • If your scooter is not being used, make sure the batteries receive a refresher charge every 14 weeks. Alternatively if you are planning not to use your scooter for over 6 weeks, fully charge your batteries and then disconnect.
    • Fully charge the batteries before re-use.
    • Never leave the batteries in a discharged state.
    • Avoid damp, hot or cold extremes when storing your scooter.
    • Batteries are totally sealed and do not require any maintenance apart from charging.

    1.Switch off your scooter and remove key.
    2.Plug charger into scooter charge socket.
    3.Push charger plug into wall socket and switch socket on.
    4.There will be a light sequence on the charger but as all chargers are different, refer to charger instructions.
    5.Most scooters will have an inhibit mode which will shut down all the scooters electrics while the charger is plugged in.
    6.Only use the charger supplied with your scooter.
    7.Do not smoke or use a naked flame while batteries are being charged.
    8.Do not leave charger plugged into your scooter when the charger is switched off as this may discharge your batteries.
    9.For a complete charge do not switch off, unplug or interrupt the charge cycle until it is complete.

    It is worth considering that in extreme cold weather the time your batteries take to charge can increase by up to 20%. The range of your scooter will also vary based on weather conditions. Also when your batteries reach the end of their useful life, you will find that charging time will become much shorter. The amount of charge the batteries can hold will become less and less as will your scooter range until ultimately they become unusable.

    Regular safety checks
    It can be beneficial for you to quickly check your scooter once a month to see whether everything is working properly. It only takes a few minutes and by checking the following you can rest assured your scooter will continue to perform to the best of its ability. Make a date once a month on your calendar to check:

    1. Tyre tread is there plenty of grip left on your tyres? If there are areas that are going bald, then its time for a replacement to be fitted.

    2. Tyre pressure are your pneumatic tyres filled correctly? If not, braking and your battery range will be affected. Always refer to your User Manual for the correct tyre pressure. 

    3. Lights are your headlight, tail lights and indicators all working? Fully operational lights are always advisable whether driving during the day or night.

    4. Functions are all the controls on your scooter working? A quick test to see whether functions such as speed control, horn and brakes are all ok will keep you safer.

    5. Minor faults sometimes a scooter may develop a small problem. This is rare however if you notice a minor issue it is always worth getting it checked out by us as soon as possible. If you dont this problem could develop into something more costly to repair.

    6. Annual service is your regular appointment booked with us? Making sure your scooter is serviced by qualified professionals every year ensures your warranty remains valid and product performance is maximised.

  • At KSP Mobility we ensure that every mobility scooter we sell undergoes a thorough check before it is delivered to you. This quality control process assures levels of product quality, reliability and performance.